Work With Us - Skyview by Empyrean

Career at Skyview by Empyrean – Where Dreams Become Careers

Explore opportunities that align with your current skillset and become a part of our diverse community of individuals dedicated to delivering quality experiences.

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Vacant Positions

 Job Title  Operations Manager
 Department  Operations-Skyview by Empyrean (SBE)
 Reports to  General Manager
 Key Skills  · Strong leadership skills
· High level of responsibility and accountability
· Strong management, communication, and organizational skills
 Key Deliverables  · Deputies for the General Manager in his absence.
· Assisting GM in day-to-day operations.
· Work alongside all HODs to ensure the smooth running of the day-to-day operations
· Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
· Plan and direct SBE main operations including quality, standards, cleanliness, guest satisfaction.
· Be responsible for maximizing profit through the consistent delivery of the highest standard of service
· Ensure consistent implementation and review of SOPs throughout all Departments.
· Be responsible for all day-to-day queries, complaints or problems that arise in Skyview By Empyrean.
· Promote a positive employee relations culture through effective communication and regular team meetings,
· Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
· Conduct regular fire, health and safety, grooming audit.
Occupational Health and Safety Responsibilities
· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
· Be familiar with property safety, first aid and fire and emergency procedures, Ropeway Rescue Process and operate equipment safely and sensibly
· Initiate action to correct a hazardous situation and notify supervisors of potential dangers
· Log security incidents and accidents in accordance with hotel requirements and sharing the same with SBE Management
 · Well-developed communication and customer relations skills.
· Highly organized, results-oriented with the ability to be flexible and work well under pressure.
· Knowledge of Property Management System & Channel Manager is required.
· Degree or Diploma in Hospitality Management is an asset or Graduates bachelor’s
degree and/or diploma in hotel or other related field.
· Computer Knowledge and experience in MS office programs.
· Minimum 2 to 3 years work experience as Front Office Manager/Rooms Division Manager


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